What is the dress code?
Casual business attire is recommended.
What time does the conference start? What time does it end?
If you are attending the pre-conference golf tournament we ask that you arrive in plenty of time to make the 1:00 start on Wednesday, April 3rd. For all conference participants, registration materials will be distributed upon check-in if you are staying at the hotel. If you are not, registration will available along with continental breakfast beginning at 7:30 a.m. on Thursday, April 4th. The Conference begins at 8:30 a.m. and will conclude with a boxed lunch at approximately 12:30 p.m. on Friday, April 5th.
What meals are included?
Your registration fee includes continental breakfasts, lunches and all refreshment breaks. Also included is the dinner on Thursday night, as well as cocktail receptions on both Wednesday and Thursday evenings.
Are accommodations included?
We have negotiated an excellent rate of $259/night at the Ritz-Carlton. The accommodations are not included as part of your registration. To reserve your room at the discounted rate, please call the resort directly at 1-800-241-3333 and mention the SNL Community Bankers Conference. This discounted price is available for reservations made by March 1, or until the block fills, whichever comes first.
Additional information about accommodations can be found under the "Venue and Accommodations" tab at left.
What is the golf program?
As a prelude to the program itself, attendees are invited to arrive early on Wednesday, April 3rd to participate in the pre-conference golf tournament. Tucked away in the natural beauty of towering Georgia oaks, fragrant magnolias, flowering dogwoods native to Greene County, Georgia, and the languid waters of Lake Oconee – The Ritz-Carlton Lodge, Reynolds Plantation offers 99 holes of golf designed by the game’s best known architects, Rees Jones, Jack Nicklaus, Tom Fazio and Bob Cupp. With five signature world-class Georgia golf courses, The Lodge respectfully boasts an incomparable caliber of golf courses, paired with luxurious hotel suites, exceptional fine dining and majestic surroundings. A separate fee of $180 + tax per person payable on arrival covers your cart and green fees. Clubs are available for rental at the resort. Please indicate on the program registration your desire to play in the tournament in order to reserve your slot. The tournament begins at 1:00 p.m. At the conclusion of play that day, you are invited to attend a networking cocktail reception complete with golf awards.
What is the spouse program?
Spouses are invited to attend the evening cocktail receptions on Wednesday and Thursday at no charge. If they would like to attend Thursday evening’s dinner, a separate registration fee of $100 is required.
Does this program have a 'Satisfaction Guarantee'?
Yes, it's straight and simple. We firmly believe in the content value of this program, and we will refund your registration fee in full if, 1) you rate this program a 1 or 2 (on a five point scale) on the evaluation form distributed at the conclusion of the program, 2) you provide specifics on the evaluation form as to the cause of your dissatisfaction, and 3) you agree to talk with us if we call to discuss how we can improve the program going forward.
What is the cancellation policy?
Cancellations for the program are eligible for a full refund, less a $150.00 administrative fee, if received at least 15 business days prior to the start of the program. Cancellations received after that date, but at least 5 business days prior to the start of the program, receive a credit in the amount of the registration fee, less a $150.00 administrative fee, to attend another SNL Knowledge Center program within 13 months. Due to expenses and commitments, cancellations received fewer than 5 business days prior to the start of the program are not eligible for a refund or credit. Attendee substitutions from the same company may be made at any time.
In the event of a cancellation from a group discount, refunds or credits are issued beginning with the most heavily discounted price, minus a $150.00 administration fee.
"No shows" - or those who cancel within 15 days of the program - and have registered under the Invoice option, remain liable for the full program fee.
SNL Knowledge Center (SNL KC) reserves the right to cancel/change programs, content, speakers or venue at any time. SNL KC reserves the right to make portions of the program registration information available to program sponsors. SNL KC will not be held liable for any costs incurred by registrant due to individual registration cancellation. In the event that a the program is cancelled due to inclement weather, faculty cancellation, or force majeure, SNL KC will refund the registrant's registration fee in full, however SNL KC will not be liable for incidental or consequential out of pocket expenses incurred by the registrant. If you have questions regarding SNL KC's refund, complaint or program cancellation policy, please call us at (434) 951-7786.
